Gallery Policy

The Prints
All Print Sizes are standardized for pre-sized frames and pre-cut mats. Sizes 8×10, 11×14, and 16×20 may require cropping at our discretion. Matting is acid-free, museum-quality material. Some of our options are limited to specific sizes/formats:
– Wood Backing is only available for Metal prints.
– There is no matting option available for Metal or Canvas prints.
– We do not offer matting for any type of 20×30 or 24×36 print.

If there is a size and/or combination that isn’t listed, or is unavailable, please send us a note. We might be able to make it happen.

We strive for your complete satisfaction with each print that we sell. That said, sometimes, things happen. If you’re unhappy with your purchase, please contact us within 14 days of receiving your item(s) and we’ll work with you to fix the issue. Know that each print is custom printed specifically for you.

Our orders are sent to our printer in the order they are received. The average amount of time from the time we receive your order until you receive your print is approximately two weeks. We’re currently only offering flat rate ground shipping, but can make arrangements for another method. If, for some reason, you are returning something, we do not pay the shipping back to us.  Shipping and handling costs reflect the size, cost and care of fine art work. Holiday or rush orders will require additional charges. Quality is uppermost in our concerns, as is complete customer satisfaction.

Privacy (updated: 7 November 2016)
Craig S. Higgins Photography (“us”, “we”, or “our”) operates (also and (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address, phone number and email address. (“Personal Information”). Financial information, such as credit card information, is NOT stored on the Site.

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). These logs may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We may use third party services such as Google Analytics that collect, monitor and analyze this data.

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that you have opted-in to. Email communication regarding orders is not optional. We do not share or sell any client information.

Cookies are tiny text files, stored on your computer, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and used by your browser and the site to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We are using industry standards to protect the Site and your information, we cannot guarantee its absolute security.

Policy Changes
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.